Gulfwarfighter Posted October 16, 2015 Posted October 16, 2015 (edited) hello i can't reach your website most of the times. when i cant reach the normale way i can reach it with a proxy server. my own connection is 123 mbit download and 12 mbit upload. sometimes i need to refresh 20 times to view the website and when i get to the website it has a very basic layout.. all the banners are gone etc. this started yesterday around 3 o clock PM 1+ gmt <amsterdam> other sites with lots of pic or vids are no problem to open within 2 ms. i have no slow pc.. a I7 with 8 gb of ram. also sometimes it takes 3 to 5 minutes to login when i finally have the website on the screen. posting message takes also 3 tot 5 minutes to save. i did a ping test to combatace and i made a screenshot of it. http://postimg.org/image/yiq9yon2b/ Edited October 16, 2015 by Gulfwarfighter Quote
Gulfwarfighter Posted October 16, 2015 Author Posted October 16, 2015 screenshot of my own connection with graphics http://postimg.org/image/4bqb3olin/ Quote
Gulfwarfighter Posted October 16, 2015 Author Posted October 16, 2015 btw its not all the time that slow... when i watch lets say page 1 of downloads and i want to switch to page 2 then it takes ages. or trying to open a message etc... i get even message saying can't make connection with server Quote
+Erik Posted October 16, 2015 Posted October 16, 2015 Sorry about the problems it's the nature of the internet when routers get congested or go down and load balancing takes place. We are 4 hops away from Amsterdam because the datacenter we're in has their own backbone direct to their DC in Amsterdam so things to you shouldn't be slow. From us to you I see no problems unlike your hop 6 from you to us, which says that's our potential bottleneck. Of course I can't trace all the way to your personal computer because of your network but 212.142.4.89 appears to be the head end of your ISP so that's close enough anyway. If you open your access to your overhead traffic I can test all the way through to your machine but here's what I can see. root@server2 [~]# traceroute 212.142.4.89 traceroute to 212.142.4.89 (212.142.4.89), 30 hops max, 40 byte packets 1 server2.combatace.com (216.104.36.209) 0.733 ms 0.806 ms 0.926 ms 2 agg1.c13.r13.s101.chi03.singlehop.net (67.212.190.89) 42.689 ms 20.345 ms 20.342 ms 3 cr1.c09c10.r15.s101.chi03.singlehop.net (67.212.190.233) 0.597 ms 0.659 ms 0.615 ms 4 128.177.133.69 (128.177.133.69) 0.408 ms 0.410 ms 128.177.133.73 (128.177.133.73) 0.396 ms 5 ae11.cr2.ord2.us.zip.zayo.com (64.125.22.130) 1.331 ms 1.278 ms ae14.cr1.ord2.us.zip.zayo.com (64.125.24.230) 1.368 ms 6 ae4.er1.ord7.us.zip.zayo.com (64.125.28.50) 1.267 ms ae14.er2.ord7.us.zip.zayo.com (64.125.31.70) 1.355 ms 1.395 ms 7 us-chi01a-ri1-ge-0-0-0.aorta.net (206.223.119.104) 1.317 ms 1.381 ms 1.363 ms 8 us-chi01a-ri1-ge-0-0-0.aorta.net (206.223.119.104) 1.317 ms 1.214 ms 1.457 ms 9 * 213-46-190-185.aorta.net (213.46.190.185) 111.990 ms us-was02a-rd2-xe-1-0-1-0.aorta.net (84.116.137.42) 109.808 ms 10 nl-ams05a-rc1-ae56-0.aorta.net (84.116.130.130) 110.567 ms 110.645 ms * 11 nl-ams05a-rc1-ae56-0.aorta.net (84.116.130.130) 109.666 ms nl-hrv01a-ra2-be-70-2364.aorta.net (84.116.244.58) 110.148 ms 111.230 ms 12 * nl-hrv01a-ra2-be-70-2364.aorta.net (84.116.244.58) 111.227 ms * 13 212.142.2.194 (212.142.2.194) 124.826 ms * * Our local connection shouldn't be an issue either root@server2 [~]# ./speedtest.py Retrieving speedtest.net configuration... Retrieving speedtest.net server list... Testing from SingleHop (216.104.34.182)... Selecting best server based on latency... Hosted by SilverIP Communications (Chicago, IL) [4.32 km]: 1.67 ms Testing download speed........................................ Download: 1010.15 Mbits/s Testing upload speed.................................................. Upload: 916.14 Mbits/s The only thing that's concerning is you say it's when you open multiple pages. That sounds like potentially you've got a router issue on your local network. You can confirm this by plugging into your broadband modem directly and bypassing your home network. You can also check your speeds to our datacenter in Amsterdam to determine if it's an ISP issue at 198.20.98.2. Let me know what you find and I'll open a network ticket if there's something concerning. Erik Quote
Gulfwarfighter Posted October 16, 2015 Author Posted October 16, 2015 (edited) i have no router or switch between my providers box.. i have it directly into the providers modem. i am the only user besides my mobile phone.. and even with wifi or g4 i get the same result... maybe because amsterdam is a interne hotspot of north west europe.. its having problems there. or having a ddos attack/repare works.. i don't know... my provider has no issue's i have called them. and also did a test to see my connectivitie from my house to outside by my provider its only with your site every other american site i have fast connection with it.. no not multi pages but when i want to click from page 1 of the 9 to page 2 of the 9.. its reacts very slow.. at the moment tis good or better then from yesterday 3 o clock pm. its now about 8 ms but stil slow in compair to lets say facebook or youtube <pages with lot of flash> when i do now the ping test its hopes to 15.. and hop number 6 is now filled. Tracing route to combatace.com [216.104.36.210]over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms gwlogin.net [192.168.192.1] 2 11 ms 8 ms 9 ms 92.109.128.1 3 10 ms 14 ms 10 ms 212.142.4.89 4 12 ms 16 ms 12 ms 212.142.2.193 5 19 ms 19 ms 14 ms nl-ams05a-rc1-ae70-2364.aorta.net [84.116.244.57] 6 17 ms 24 ms 17 ms nl-ams04a-ri2-ae12-0.aorta.net [84.116.134.113] 7 17 ms 17 ms 19 ms er1.ams1.nl.above.net [80.249.208.122] 8 17 ms 16 ms 19 ms ae14.cr1.ams10.nl.zip.zayo.com [64.125.21.77] 9 138 ms 122 ms 119 ms v142.ae29.cr2.ord2.us.zip.zayo.com [64.125.30.170] 10 147 ms 121 ms 120 ms ae0.mpr2.ord6.us.zip.zayo.com [64.125.22.129] 11 124 ms 122 ms 121 ms xe-8-2-0.mpr1.ord6.us.zip.zayo.com [64.125.25.70] 12 125 ms 124 ms 123 ms 128.177.133.70 13 162 ms 204 ms 149 ms agg1.c13.r13.s101.chi03.singlehop.net [67.212.190.234] 14 121 ms 121 ms 124 ms aswg1.c01.r13.s101.chi03.singlehop.net [67.212.190.90] 15 123 ms 122 ms 121 ms trinity.combatace.com [216.104.36.210]Trace complete. i did the same with 2 other usa website.. nasa.gov and usa.gov they are quick to load within 4 ms. but when i view the tracert.. it looks weird. C:\Users\Seiran>tracert usa.govTracing route to usa.gov [173.252.148.104]over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms gwlogin.net [192.168.192.1] 2 8 ms 9 ms 9 ms 92.109.128.1 3 11 ms 11 ms 14 ms 212.142.4.89 4 11 ms 11 ms 14 ms 212.142.2.193 5 118 ms 119 ms 119 ms nl-ams05a-rc1-ae70-2364.aorta.net [84.116.244.57] 6 * 18 ms 19 ms nl-ams05a-rc2-lag-56-0.aorta.net [84.116.130.129] 7 118 ms 122 ms 119 ms us-was03a-rd1-xe-0-3-0.aorta.net [84.116.130.66] 8 120 ms 121 ms 126 ms nl-ams04a-ri2-xe-9-2-0.aorta.net [84.116.130.174] 9 191 ms 191 ms 194 ms dcp-brdr-03.inet.qwest.net [63.235.40.105] 10 191 ms 189 ms 189 ms ewr-edge-14.inet.qwest.net [67.14.7.186] 11 192 ms 191 ms 194 ms 65.119.198.66 12 194 ms 194 ms 194 ms crl1cr1-te-0-0-1-2.sgns.net [66.179.228.242] 13 194 ms 194 ms 194 ms phl2cr1-te-0-0-1-0.sgns.net [66.179.228.234] 14 194 ms 194 ms 229 ms 66.179.229.242 15 194 ms 194 ms 199 ms 173.252.132.148 16 * * * Request timed out. 17 * * * Request timed out. 18 192 ms 196 ms 194 ms 173.252.148.104Trace complete.C:\Users\Seiran>tracert usa.govTracing route to usa.gov [173.252.148.104]over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms gwlogin.net [192.168.192.1] 2 9 ms 10 ms 9 ms 92.109.128.1 3 13 ms 11 ms 14 ms 212.142.4.89 4 13 ms 11 ms 14 ms 212.142.2.193 5 121 ms 122 ms 131 ms nl-ams05a-rc1-ae70-2364.aorta.net [84.116.244.57] 6 * * * Request timed out. 7 121 ms 122 ms 121 ms us-was03a-rd1-xe-0-3-0.aorta.net [84.116.130.66] 8 121 ms 119 ms 119 ms nl-ams04a-ri2-xe-9-2-0.aorta.net [84.116.130.174] 9 191 ms 189 ms 199 ms dcp-brdr-03.inet.qwest.net [63.235.40.105] 10 191 ms 192 ms 189 ms ewr-edge-14.inet.qwest.net [67.14.7.186] 11 191 ms 192 ms 191 ms 65.119.198.66 12 194 ms 204 ms 194 ms crl1cr1-te-0-0-1-2.sgns.net [66.179.228.242] 13 196 ms 194 ms 199 ms phl2cr1-te-0-0-1-0.sgns.net [66.179.228.234] 14 194 ms 196 ms 193 ms 66.179.229.242 15 194 ms 196 ms 199 ms 173.252.132.148 16 * * * Request timed out. 17 * * * Request timed out. 18 195 ms 196 ms 194 ms 173.252.148.104Trace complete.C:\Users\Seiran>tracert nasa.govTracing route to nasa.gov [52.0.14.116]over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms gwlogin.net [192.168.192.1] 2 9 ms 9 ms 8 ms 92.109.128.1 3 18 ms 14 ms 19 ms 212.142.4.89 4 13 ms 12 ms 11 ms 212.142.2.193 5 16 ms 19 ms 16 ms nl-ams05a-rc1-ae70-2364.aorta.net [84.116.244.57] 6 16 ms 19 ms 16 ms nl-ams04a-ri2-ae13-0.aorta.net [84.116.136.30] 7 19 ms 17 ms 19 ms ae-15.r02.amstnl02.nl.bb.gin.ntt.net [80.249.208.36] 8 19 ms 17 ms 26 ms ae-3.r23.amstnl02.nl.bb.gin.ntt.net [129.250.2.158] 9 124 ms 119 ms 119 ms ae-6.r23.asbnva02.us.bb.gin.ntt.net [129.250.6.176] 10 124 ms 122 ms 121 ms ae-46.r05.asbnva02.us.bb.gin.ntt.net [129.250.5.191] 11 127 ms 121 ms 119 ms ae-0.amazon.asbnva02.us.bb.gin.ntt.net [168.143.191.18] 12 204 ms 199 ms 199 ms 54.239.109.24 13 197 ms 196 ms 194 ms 54.239.109.43 14 194 ms 192 ms 196 ms 205.251.245.224 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out.Trace complete.C:\Users\Seiran> Edited October 16, 2015 by Gulfwarfighter Quote
Gulfwarfighter Posted October 16, 2015 Author Posted October 16, 2015 i only hope usa.gov and nasa.gov don''t think i was hacking them... i realize that after the test... stupid me Quote
+Erik Posted October 16, 2015 Posted October 16, 2015 Yes I run a full mysql backup in the early morning hours which may relate to your afternoon. I'm sure there's times where tables are locked during that process but they shouldn't last long (your connection timeout issues). There's a solution to this and that's to fully replicate our databases but we're not facebook or youtube with access to unlimited equipment. You can of course make a donation of $4000 USD and I will be happy to fire up another machine for a year just for this purpose. I'll look to see if there's anything I can do about the server load but I sincerely doubt it since it's a system wide dump. The cron job runs at a time when we have the least traffic but maybe I can look at that as well. Don't hold your breath for a solution unless the cash is on the way, tho I'll look at it. Thanks and I apologize for the inconvenience. Quote
Gulfwarfighter Posted October 16, 2015 Author Posted October 16, 2015 (edited) no problem dear Erik.. i am happy that i can enjoy combat ace again.. it was making me very frusty that i can't get to the site.. no i mean it not that way that i am pissed because youtube etc are faster... today and yesterday i take me 5 minutes to even get to the site. i know your basicly putting your own money in too it.. so by no means i could not be pissed at those kind of people... now its just fine again at the moment.. i do a tracert test now to see the difference Microsoft Windows [Version 6.1.7601]Copyright © 2009 Microsoft Corporation. All rights reserved.C:\Users\Seiran>tracert combatace.comTracing route to combatace.com [216.104.36.210]over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms gwlogin.net [192.168.192.1] 2 9 ms 9 ms 10 ms 92.109.128.1 3 16 ms 12 ms 11 ms 212.142.4.89 4 10 ms 14 ms 12 ms 212.142.2.193 5 18 ms 19 ms 19 ms nl-ams05a-rc1-ae70-2364.aorta.net [84.116.244.57] 6 18 ms 19 ms 14 ms nl-ams04a-ri2-ae12-0.aorta.net [84.116.134.113] 7 18 ms 17 ms 16 ms er1.ams1.nl.above.net [80.249.208.122] 8 18 ms 19 ms 16 ms ae14.cr1.ams10.nl.zip.zayo.com [64.125.21.77] 9 120 ms 124 ms 132 ms v142.ae29.cr2.ord2.us.zip.zayo.com [64.125.30.170] 10 124 ms 121 ms 124 ms ae0.mpr2.ord6.us.zip.zayo.com [64.125.22.129] 11 121 ms 121 ms 124 ms xe-8-2-0.mpr1.ord6.us.zip.zayo.com [64.125.25.70] 12 123 ms 122 ms 121 ms 128.177.133.70 13 170 ms 169 ms 144 ms agg1.c13.r13.s101.chi03.singlehop.net [67.212.190.234] 14 123 ms 122 ms 121 ms aswg1.c01.r13.s101.chi03.singlehop.net [67.212.190.90] 15 121 ms 126 ms 122 ms trinity.combatace.com [216.104.36.210]Trace complete.C:\Users\Seiran> Edited October 16, 2015 by Gulfwarfighter Quote
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