CTD amd microsoft error messages-Help!

**dsawan** · May 20, 2007

Hi, folks. My game is gettinf or crashing to desktop and I keep getting the error message saying do you want to send to microsoft. I get two types of errors. One says under modname: ntdll.dll and the other is d39d.dll. Does anyone know a cure for this? thx. It especially happens midway while playing. Also, when I tried viewing the hotckiss machine gunner using f8 key, it gave me the d39d.dll error.

+**christian59** · May 20, 2007

hello

your DDL problem is simple

go to the

WoE/WoV/Project-1 Knowledge Base in forum

have a good day

**dsawan** · May 20, 2007

Hi, i listened to your post above and now its worse. i dwlded the 2 dll files mentioned above, put them into windows/system and now when I start any of my thirdqire sims, when i click on fly, it exits to desktop completely. Any help here? I have the latest direct x and my drivers were working fine before I did like you said. I am at a complete loss on how to fix this.

+**Spectre_USA** · May 20, 2007

Unfortunately, you probably don't have the latest DirectX, as Microsoft, in their infinite wisdom, did not decide to name any version differently than 9.0c for over a year.

The DLL's can help, but the full install is really required. Ensure it is dated AFTER 10 Apr 2007. <<-- Date is link.

The link should get DirectX all in one sock, and allow it all to run nicely.

Best of luck...

Edited May 20, 2007 by Spectre_USA

**dsawan** · May 20, 2007

Hi, spectre I ran dx diag and it says I have 9.0 c running from April. I also went and reinstalled it again over the old one. Heres a copy of my dxdiag:

------------------

System Information

------------------

Time of this report: 5/20/2007, 14:29:26

Machine name: I-DJ7LS7OP535DM

Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)

Language: English (Regional Setting: English)

System Manufacturer: n/a

System Model: n/a

BIOS: n/a

Processor: Intel® Pentium® 4 CPU 1300MHz

Memory: 1024MB RAM

Page File: 308MB used, 2153MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 9.0c (4.09.0000.0904)

DX Setup Parameters: Not found

DxDiag Version: 5.03.2600.2180 32bit Unicode

------------

DxDiag Notes

------------

DirectX Files Tab: No problems found.

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Music Tab: No problems found.

Input Tab: No problems found.

Network Tab: The file dpmplay.dll, needed for the service provider 'Play on Mplayer', is missing. You should reinstall DirectX. The registry information for the DirectPlay application 'Microsoft Flight Simulator 2004' is missing or damaged. You should reinstall that application. You should reinstall DirectX to get the latest version.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (n/a)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (n/a)

DirectMusic: 0/5 (n/a)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: NVIDIA GeForce FX 5700 Ultra

Manufacturer: NVIDIA

Chip type: GeForce FX 5700 Ultra

DAC type: Integrated RAMDAC

Device Key: Enum\PCI\VEN_10DE&DEV_0341&SUBSYS_00000000&REV_A1

Display Memory: 128.0 MB

Current Mode: 1600 x 1200 (32 bit) (60Hz)

Monitor: SONY HMD-A400

Monitor Max Res: 1600,1200

Driver Name: nv4_disp.dll

Driver Version: 6.14.0010.9697 (English)

DDI Version: 9 (or higher)

Driver Attributes: Final Retail

Driver Date/Size: 11/1/2006 20:43:00, 5736064 bytes

WHQL Logo'd: n/a

WHQL Date Stamp: n/a

VDD: n/a

Mini VDD: nv4_mini.sys

Mini VDD Date: 11/1/2006 20:43:00, 5755776 bytes

Device Identifier: {D7B71E3E-4001-11CF-5146-0A2000C2CB35}

Vendor ID: 0x10DE

Device ID: 0x0341

SubSys ID: 0x00000000

Revision ID: 0x00A1

Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D

Deinterlace Caps: {212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

Registry: OK

DDraw Status: Enabled

D3D Status: Enabled

AGP Status: Enabled

DDraw Test Result: Not run

D3D7 Test Result: Not run

D3D8 Test Result: Not run

D3D9 Test Result: Not run

-------------

Sound Devices

-------------

Description: SB Audigy 2 ZS Audio [DF00]

Default Sound Playback: Yes

Default Voice Playback: Yes

Hardware ID: PCI\VEN_1102&DEV_0004&SUBSYS_20021102&REV_04

Manufacturer ID: 1

Product ID: 100

Type: WDM

Driver Name: ctaud2k.sys

Driver Version: 5.12.0001.1100 (English)

Driver Attributes: Final Retail

WHQL Logo'd: n/a

Date and Size: 4/4/2005 15:03:02, 430336 bytes

Other Files:

Driver Provider: Creative

HW Accel Level: Full

Cap Flags: 0x0

Min/Max Sample Rate: 0, 0

Static/Strm HW Mix Bufs: 0, 0

Static/Strm HW 3D Bufs: 0, 0

HW Memory: 0

Voice Management: Yes

EAX 2.0 Listen/Src: Yes, Yes

I3DL2 Listen/Src: No, No

Sensaura ZoomFX: No

Registry: OK

Sound Test Result: Not run

---------------------

Sound Capture Devices

---------------------

Description: SB Audigy 2 ZS Audio [DF00]

Default Sound Capture: Yes

Default Voice Capture: Yes

Driver Name: ctaud2k.sys

Driver Version: 5.12.0001.1100 (English)

Driver Attributes: Final Retail

Date and Size: 4/4/2005 15:03:02, 430336 bytes

Cap Flags: 0x0

Format Flags: 0x0

-----------

DirectMusic

-----------

DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS

DLS Version: 1.00.0016.0002

Acceleration: Enabled

Ports: SB Audigy 2 ZS DirectMusic Synthesizer [DF00], Hardware (Kernel Mode), Output, DLS, Internal, Default Port

SB Audigy 2 ZS Audio [DF00], Software (Kernel Mode), Output, DLS, Internal

Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal

SB Audigy 2 ZS Synth A [DF00] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal

SB Audigy 2 ZS Sw Synth [DF00] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal

SB Audigy 2 ZS Synth B [DF00] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal

SB Audigy 2 ZS MIDI IO [DF00] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External

Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal

SB Audigy 2 ZS MIDI IO [DF00] [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External

Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal

Registry: OK

Test Result: Not run

-------------------

DirectInput Devices

-------------------

Device Name: Mouse

Attached: 1

Controller ID: n/a

Vendor/Product ID: n/a

FF Driver: n/a

Device Name: Keyboard

Attached: 1

Controller ID: n/a

Vendor/Product ID: n/a

FF Driver: n/a

Device Name: Logitech Extreme 3D Pro USB

Attached: 1

Controller ID: 0x0

Vendor/Product ID: 0x046D, 0xC215

FF Driver: n/a

Device Name: Compaq Internet Keyboard

Attached: 1

Controller ID: 0x0