Lost HiTR download due to hard drive crash

[Airshark]

Due to recent hard drive failure I have lost my HiTR file. How do I get another download? What info do I need to provide and who do I provide it to?

 

Thanks

 

Airshark

[abyss]

Due to recent hard drive failure I have lost my HiTR file. How do I get another download? What info do I need to provide and who do I provide it to?

 

Thanks

 

Airshark

 

As far as I know you're screwed, luckly the purchase price has been reduced to 10 Bucks. I think they allow you 3 downloads, but there must be a time limit ?

 

I could very easily be wrong about this, if the 10 Bucks is giving you fits, wait for a Developer to respond

 

I know if I just suffered a HD Failure, the 10 spot would be a minor problem, but that's just me

[Airshark]

Figured as much, thank for the reply.

[+Polovski]

Hi Airshark,

 

The basic download has a date limit and also has 3 downloads limit, if either one expires it's expired.

We have to do that as a basic function to help stop piracy of course.

There's an option to keep the download available for 2 years when you purchase originally ("Download Insurance").

 

Basically as always you should make a hard backup (CD/DVD, USB stick etc), or buy the "Download Insurance".

 

We don't make a lot on the sale and at 9.99 even less, and are a small team so hence the download insurance to avoid us managing this manually.

 

The website says to make a good backup on USB etc. However for this once, and as it's Christmas , if you email support with your order details I'll ask if it's possible to get a new link sent.

 

Cheers

 

Polovski

[Cody Coyote]

if you email support with your order details I'll ask if it's possible to get a new link sent.

 

 

That's an extremely nice gesture Pol. Certainly not something you can or should do all the time; but in keeping with the spirit of Christmas it is a very kind offer.

[UK_Widowmaker]

That's an extremely nice gesture Pol. Certainly not something you can or should do all the time; but in keeping with the spirit of Christmas it is a very kind offer.

 

Whose a lucky boy then?....can't see 777 doing that!