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littlesmoke
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littlesmoke Newbie

+littlesmoke

Posted
Posted

Hi, I'm getting this error message with some files.  I sent a message to the automated help but got no response.  Hopefully it can be fixed as i have some new files to upload.  thanks in advance.

 

Sorry, there is a problem

ERROR:(VIEW-PERMCA01F)

REASON CODE: User type is not permitted to view files.

Error code: 2D161/2

 

 

Erik Collaborator

+Erik

Posted
Posted

The error means you're not logged in or trying to download a file as a guest. The most common cause for this is not accepting cookies from our site. It could also be a permissions issue but I can't even begin to look at that until I know the file you're trying to download.

Erik Collaborator

+Erik

Posted
Posted

Files highlighted in light red are no longer available for download. This could be because the file has problems, violates our upload policy, being reviewed, or is scheduled for deletion.

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