quick question...

[ThePony314 2]

I have purchased the First Eagles 2 for Windows 7 from the Third Wire site and never got an access code.  I also never got any returns from my e-mails concerning what happened.  The purchase went through, but I keep trying to get an access code, but Third Wire never responds.  Has anyone else been through this?  If you have, what did you do about it?  I hate being scammed, and I would also hate to think that this is what has happened.  If anyone has any advice, I am all ears and I thank you in advance.  I am about to throw my laptop through a window.

[+Nightshade/PR 6,922]

Unfortunately, they can be notoriously slow on answering: even to multiple requests. If it hasn't been too long, I might suggest getting a refund from your cardholder, and trying again. Oddly enough, that worked for me.

[Wrench 9,495]

Pity if that happens, be another lost sale for TK, and a pissoff customer.  Great for the advertising for the whole family of sims.

Pony: did you get a download link? Last time I bought something from 3W store (albeit a LONG time ago), I got the ability to download the item right way, and never needed an access code. Just downloded, and ran the installer

[MigBuster 2,861]

On 5/16/2023 at 7:43 PM, ThePony314 said:

I have purchased the First Eagles 2 for Windows 7 from the Third Wire site and never got an access code.  I also never got any returns from my e-mails concerning what happened.

Try contacting them on Twitter https://twitter.com/thirdwire

 

 

[+daddyairplanes 8,748]

MiGBuster beat me to the punch, contact on some of the public forums (FB, Twitter etc) .

you should get a fast response if for no other reason to get the bad news off the feed

[Wilches 1,156]

I think they´re "active" on FaceBook.