Watch any 24 hrs news network and you can see how easily one person's fact can be seen as an opinion by someone else, and vice versa. I've seen WAY too many opinions and speculations out there repeated as if they were facts because of a miscommunication in the retelling.
Naturally the head of any company is going to put a positive spin on their product, whatever it is. If they are caught outright lying about it, though, that will ruin their credibility and you know they don't want that. You can't talk about "facts" when it comes to statements like "most accurate damage model" because like most things it consists of several aspects and which ones the developers saw as critical not every customer will agree on. The "fact" would be "contains a damage model that takes variables X, Y, and Z into account". Now if a customer believes that the impact of Z should be lesser or greater than the devs saw it, that doesn't invalidate the work that went into it. It's a design decision and you either take it or leave it.
I take far more issue with things like Il-2's claim of "most accurate WWII FMs you can find" and then every other patch changed said FMs to a noticeable degree. So, has it been made MORE accurate? If so, then it wasn't that accurate before was it? Ditto the AI issues. People would point out notable flaws in the enemy AI and the only response was "who's done it better?" That's sort of like saying "less people die from eating our food than any other local restaurant"...you can be better than the others and still have lots of room for improvement! Let's face it, though, most people aren't great communicators. What they mean to write may not be what others perceive when they read it because they were too brief or too rambling, so one side is offended his criticism isn't being listened to while the other is offended by their perceived tone of the criticism or perhaps its inaccuracy. Both sides have reasonable points but don't hear the other's because they get defensive.
As for the perception that this forum was anti-ROF, I think that was the natural consequence of people on other forums talking about it in a negative manner getting their posts deleted or banned and then coming here. What else will happen but said persons will feel MORE negative because of their voice being silenced, justified or not. There weren't as many pro-ROF people because I guess most of them stayed at those other sites. So if you get say 5 people talking amongst themselves about what they don't like, that can give a misleading view.
We draw the line at personal attacks, but I think some places err too far on the "we all should play nice together" theory and disallow comments that they FEEL will invite personal attacks LATER. In other words, proactive control...a little bit like the cops arresting a guy who looks suspicious as he walks in to the gun shop, not even waiting for him to buy a gun let alone commit a crime just because people who looked/acted like him in the past would. Legitimate concerns are allowed as along as the posters don't go over the top with rhetoric. We can't control if someone is posting the same thing on other sites 1000 times, we can only control what is allowed here and I don't think it's ever gotten beyond what I could simply call "negative".