Well here are my thoughts on it. We built the KB because people ask the same questions over and over again. We built the KB to help people with the big issues they have when start into this series. We built the KB to help. Because if we didn't people would say "Hey can't we have something thats tell us how to do this or that?" So we put it up there and looks now everyone gets upset because we refer people to it. Damned if you do damned if you don't. Some do not know the amount of work we have put into it. Yes we can do it more politely. And we will. New guys will be better taken care of. I will make sure of that personally. But I won't stop referring people to the most basic questions. That is why we put it in there. Even one better, do you all want it or not? I can get rid of it and then let people answer as they want. Up to you all.
People are going to be people, answering the same questions does get old. So I am backing MJ's advice. Don't answer if you can't be nice. Help the new guys out. If you refer them to the KB then put the link in there they need to be at. HELP them.
As far as this becoming like SimHQ, not even close. There isn't any hit an run trolls, no patch whiners. There isn't any Stiglr's around. Sorry not here.